Comments on: Is Being Too Honest Bad For Business?

By: J. Money

J. Money — Tue, 21 May 2013 02:41:38 +0000

In reply to NKunitsyn. Yeah - they sucked, didn't they?

By: NKunitsyn

NKunitsyn — Sun, 19 May 2013 23:02:19 +0000

I believe it highly depends on the business. But you shouldn’t get carried away with lying like the US banks did back in 2008, or it will hurt you. A good consensus is always good!

By: J. Money

J. Money — Tue, 14 May 2013 18:20:58 +0000

In reply to Nick @ ayoungpro.com. Wow, NICE man. That's one helluva upgrade!

By: Nick @ ayoungpro.com

Nick @ ayoungpro.com — Fri, 10 May 2013 16:12:38 +0000

In reply to J. Money. I left the banking business about 10 months ago. I had transitioned into a role in IT, but I was lured away by an E-Commerce company that offered me 3x what I was making for essentially the same job.

By: J. Money

J. Money — Fri, 10 May 2013 16:02:39 +0000

In reply to Nick @ ayoungpro.com. Work it, bro! That is awesome!! What made you leave the bank business later? Or are you still in it, just not as a teller? (I forget?)

By: J. Money

J. Money — Fri, 10 May 2013 16:01:28 +0000

In reply to Kyle @ Debt Free Diaries. Good for her! Better to set expectations straight from the beginning, ESPECIALLY if it's a friend or co-worker!

By: J. Money

J. Money — Fri, 10 May 2013 16:00:14 +0000

In reply to Slackerjo. I know, right?? I used to battle my bosses all the time when doing customer service and they hated me for it, but they did eventually understand it was good for overall business (and just good overall in life, too). They then promoted me to manager where I told all my customers I was on *their* side which is really how it should be. Customer service is FOR THE CUSTOMERS even though it's on behalf of a business. At least that's the route I went and I can promise you it didn't hurt :)

By: J. Money

J. Money — Fri, 10 May 2013 15:57:19 +0000

In reply to J.D..

“do what’s right for the customer.” – I like that!

By: Skint in the City

Skint in the City — Fri, 10 May 2013 13:29:31 +0000

@ayoungpro.com – Proof from the horse’s mouth, right there – being honest is good for the bank balance!

By: Kevin H

Kevin H — Fri, 10 May 2013 10:55:43 +0000

I once had a call from a customer who had the problem of low hot water pressure. After some questioning on the issue I have him my thoughts, “The hot water coil on your boiler has likely scaled over.” I then proceeded to tell him the coil can be flushed out however I do not have the equipment so I sent him else where. Was that the right choice? I believe so.